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F.A.Q.'s
Frequently Asked Questions
Unix Virtual Servers

Cgi - Perl

• Can I allow CGI's to be executed from any directory on my Virtual Server?
• How do I execute a CGI script using SSI?
• How can I install Perl 5 on my Virtual Server?
• Can I use my own CGI scripts on my Virtual Server?
• Where can I get more information about CGI?
• Why won't my custom modules that I have placed in my Perl lib directories work from the shell prompt when they run from the web?
• When I use the swish -c command to create an index, as specified in the vinstall swish on-screen instructions, there is a long pause followed by a "Segmentation Error" message (or simply the word "Quit").
• How do I configure the correct paths to compile mSQL support for Perl on my Virtual Server?
• I installed Perl 5 on my Virtual Server, but the perl5 –v (or perl –v) command displays an earlier version.
• Is there a way to call CGI scripts within my PHP pages?
• How much disk space does perl5 use on the Virtual Server?
• What is the correct path for Perl on my Unix Virtual Server?
• Is it possible to execute CGI's from any directory on my Virtual Server?

Disk Space

• Is there an upper or total limit on the size of the virtual server?
• How much disk space is used by VAdmin, Perl5 and FrontPage 98?
• How much disk space have I used?
• How can I purchase more disk space?
• Where is the space on my virtual server being used?

DNS Questions

• Can I add canonical domains (C-Name) to a virtually hosted domain on my virtual server?
• What are your Primary and Secondary name servers?
• Who bills me for registering my domain name?
• What if I already have a domain name registered?
• How can I check to see if a domain name is taken?
• Can I point multiple domain names to my virtual server?
• How long does it take to register a domain name?
• Can I use foreign domains?
• What constitutes a valid domain name?
• Can I direct a canonical domain to a different directory on my virtual server?
• How can I get extended whois information now that Network Solutions has changed their database information?
• How can I achieve Zero Downtime when transferring a domain from a previous hosting provider to my current UNIX virtual server?

Email Questions (Page 1)

• Can email quotas be set automatically?
• How can I prevent others from relaying Spam through my Virtual Server?
• How do I setup email for my virtually hosted clients with the same usernames?
• How do I change a user's email/FTP password?
• Can email quotas be set automatically?
• I get the following error: 'Mail loops back to me: MX error.'
• How do I change a user's email/FTP password?
• How do I disable email authentication warnings?
• How do I setup email service for my virtual hosts?
• How do I use autorespond/autoreply?

Email Questions (Page 2)

• Email is resolving very slowly on my virtual server. What can I do to improve its performance?
• I can receive email, but I often receive timeout errors when I try to send.
• When trying to send email, I receive "No Socket Error" from my email program.
• How many email accounts can I host on my virtual server?
• Why are there so many emails sitting in my mail server's ~/usr/spool/mqueue directory, waiting to be sent?
• How can I change the full name of the administrative account on my Virtual Server
• When trying to send email attachments I receive errors. Any ideas on what I can do to correct this?
• How do I setup my virtual server to page my pager whenever I get an email?

Microsoft FrontPage98

• How can I remove the FrontPage extensions from my virtual server?
• I am having problems with feedback forms using FrontPage 98. Do you have a list of known bug fixes?
• I attempted to publish a simple FrontPage subweb to my server but FrontPage came back with the following error. "Server error: FrontPage Security Violation". What can I do to correct this?
• I get an error message when I save a page using FrontPage 98.
• How much disk space does an installation of the FrontPage 98 extensions use on a virtual server?
• Will Web sites created with FrontPage 2000 run on Web servers running the FrontPage 98 Server Extensions?
• What are the FrontPage Server Extensions?

FTP - File Transfer Protocol

• How can I allow anonymous FTP file uploads such as an Incoming Directory?
• How do I use FTP to publish my web site?
• What mode do I use for uploading my files to my Virtual Server via FTP?
• How can I allow anonymous FTP file uploads such as an Incoming Directory?
• Warnings when using FTP and Front Page!

Miscellaneous Questions

• Can you help me set up my Web site?
• Are you an Internet Service Provider?
• Can I change the default domain name of my virtual servers account?
• Can I use SSH to connect to my virtual server?
• What does the FD_SETSIZE error mean?
• How do I change the time zone on my virtual server?
• Can I point multiple domains to my virtual server?
• Can you provide me with the correct paths for my virtual server?
• Why isn’t the FAVICON.ICO bookmark icon working?
• After I edited and uploaded my files, they didn't work.
• Why does my .htaccess file not work?

mSQL - Data Bases

• Do you have any examples for interfacing my mSQL2 database with PHP3?
• Can I access MySQL from outside my virtual server?
• I currently use mSQL but want to switch to MySQL. How do I move my databases over?

PHP Questions

• Where can I learn more about PHP?
• Can I use PHP with SSL?
• How can I use and install the CGI version of PHP?
• Why is it necessary to use the CGI version of PHP with FrontPage 98 extensions?
• Do you have a list of PHP functions I can use to access my MySQL database?
• How can I customize my version of PHP3 without access to a PHP.INI file?
• How can I use multiple versions of PHP?
• I can't get PHP 2 to work on my virtual server.

Server Administration

• Can other virtual server clients view my servers files?
• Can I have multiple Telnet accounts for the same virtual server?
• Do I need to reboot my virtual server when changes are made to the configuration files?
• How do I change my Telnet / Administrative FTP password?
• How can I delete my virtual servers log files?
• How can I perform a traceroute from my virtual server?
• How can I add a new MIME.TYPE to my virtual server?
• How can I add users to my virtual server?
• How do I edit a users settings?
• When I attempt to connect with SSH, it connects and appears to login, then immediately disconnects.
• Can I use SSH to connect to my virtual server?
• My Telnet/SSH session says "auto-logout" then disconnects me.
• I would like to use to use a file other than index.htm or index.html as the default on my website. How can I specify a different file name?
• When I go to install a certain software package many, if not all, of my domains are listed under the same item. How can I change that?
• How can I keep someone from a given domain or IP address from browsing my site?
• My redirection URL works when I include a trailing '/' but not when I omit it.

SSL - Secure Socket Layer

• What is SSL (Netscape encryption)?
• What does a Digital Certificate do?
• What is the cost for SSL?
• How do I activate SSL?
• Can I transfer my certificate over from another provider?
• Can I use a separate SSL certificate for my virtual host?
• Why does my browser say there are secure and non-secure items on my page?

Statistics

• How can I combine my log files into one instead of three?
• Why do my log files have references to robots.txt? I don't have that file!
• How can I have my web stats sent to me in an email message, now that the getstats command is no longer available?

Unix

• How much UNIX experience is required to maintain a Virtual Server?
• How do I list the users I have added to my Virtual Server?
• How do I edit a user's settings?
• How do I unzip a .zip file in UNIX?
• Are there any tools available through Telnet to make navigation of my Virtual Server easier?

Virtual Hosting

• Can I create custom error pages for my virtual hosts?
• What are the limitations of Virtual Hosting?
• How can I browse my virtual hosts if the domain is not registered?
• Why do the virtual host domains that I removed from my main Virtual Server still show up in the VAdmin Web Interface?
• With the new BSDi vhost directory structure, I can no longer view my vhosts as a subdirectory under my main domain. How can I look at my vhost’s website like I used to be able to?

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